Why Choose LibLynx?

We’re not your standard industry vendor. Clients value our solutions, and here’s why …

Industry Experience

We’ve walked in your shoes. Our staff have spent most of their careers in the knowledge industry, developing and promoting online resources or supporting the organizations that use them. We understand the processes and workflows that underpin identity, access and analytics, as well as the diverse technologies they rely on.

This enables us to engineer solutions that better fit your needs (and, in some cases, suggest approaches you may not have thought of).

User Focus

We focus on solutions that deliver value to your users. Not just the ones using your online resources, but also those involved in your end-to-end delivery and support processes. Whether we’re tailoring interfaces to simplify administration, or customizing integrations with your internal systems, the goal is to deliver value. Technology is simply an enabler.

Our user-focused approach delivers:

  • Solutions that are independent of your technology & platforms
  • Usage-based pricing that scales with your needs
  • Simple integration & automation
  • A high degree of customization

Hands-on Service

We seek long-term relationships with our clients, not short-term sales. To ensure you get value from our solutions, we provide hands-on, specialist support. Whether you are looking for advice on identity strategies or detailed support on technical implementations, our team is vested in your success.

Here are some common examples of how we help you get value from our solutions:

  • Assistance in presenting solutions to key stakeholders within your organization
  • Advising on integration and configuration options
  • Facilitating conversations with technology staff
  • Trouble-shooting access issues directly with your users and/or customers

Our Story

LibLynx was born out of our own frustration with traditional vendor solutions.

We understand electronic publishing – we’ve designed, built and implemented groundbreaking new online resources. And we understand the needs of libraries and other information managers – we’ve worked closely with this community and understand the challenges that librarians face in promoting e-resources.

We recognized that supporting identity, access, and analytics in-house made no sense – why reinvent the wheel given the high opportunity cost of internal technical resources. However, we were never comfortable with the vendor solutions we sourced for identity. They were monolithic, inflexible, expensive and costly to integrate and upgrade.

We created LibLynx to deliver the solutions you need.

Our Management Team

Lettie Conrad

Product Experience Architect

With 20 years’ experience in scholarly publishing and product design, Lettie brings human-centered methods to information systems development and product management. She aims to cultivate positive and effective information experiences for learners, scholars, practitioners, and other user communities. Lettie also serves as a Publications Committee member for the Association for Information Science & Technology, an active volunteer with the Society for Scholarly Publishing, and a ‘chef’ with The Scholarly Kitchen blog. In her spare time, Lettie enjoys organic gardening and cooking with her husband and two cats at home in Southern California.

John Corkery

Client Engagement Director

John understands helping solve client problems with right-sized solutions. He’s worked on digital transitions, content management, automation, online hosting, and particularly enjoys helping with vendor selection – a sometimes-frustrating task in publishing. He has over 25 years in publishing and technology, working with some of the world’s largest publishers in academic, scholarly and trade markets. John lives in the Boston area where he has taught and practiced Tai Chi for over 30 years. He enjoys gardening and raising chickens… every chicken joke you’ve ever heard is true.

Paul Dixon

Chief Technology Officer

Paul has over 20 years of experience in academic content delivery, and led pioneering work for UK and US based electronic publishers. Everything from the early days of CD-ROM delivery through to streaming video and cloud-based search. Paul has led the development of 4 generations of IAM systems and resolved more issues than he cares to remember. He’s excited about the opportunity to do access management properly for a change! Paul is married with two daughters and is based near London, he also enjoys hiking in mountains when he can get near some…

John Field

Engineering Manager

John has over twenty years of experience in software engineering and technical leadership, including over a decade in electronic publishing. As well as harnessing the potential of communications technology as a social good, he’s also passionate about business agility, both organisational and architectural, so that teams can be the best they can be. John lives in London, and tries to stick to an "only the one bookcase" rule.

Tim Lloyd

Chief Executive Officer

Tim is passionate about using technology to enhance the delivery of online resources. He brings over 25 years of experience in delivering pioneering electronic products and services, including the first streaming audio and video services for libraries. His leadership experience spans product development, operations and finance on both sides of the Atlantic, and he currently serves on the Governance and Outreach committees of SeamlessAccess.org. Tim is currently based near Washington, DC, and loves spending time in the Appalachian Mountains with his wife and 3 sons.

Michelle Urberg

Client Success Manager

Michelle is a trained librarian, with nearly twenty years of experience in the library and publishing industries. She brings to LibLynx expertise with providing client support, metadata standards, metadata creation, and a passion for making libraries and publishing work better. She serves on the Federated Authentication Committee of the American Library Association’s Core Division and is active in SSP and NISO. In her spare time, Michelle is on the move somewhere in the Seattle area, running half marathons, doing nosework with Emmy the Norwegian Elkhound, or spending time with her husband and daughter.

Sandy Weiner

Director of Library Sales

Sandy Weiner is the Director for the Library division of LibLynx. Her career spans over twenty five years acting as a liaison between end users and software development teams with an emphasis on the user experience. For the past ten years, Sandy’s focus has been on helping libraries deliver & demonstrate value by providing a remote access solution that also improves the user experience and increases resource usage. Sandy lives in Easton, PA near the Pocono Mountains. She enjoys traveling, hiking, gardening, playing Mah Jongg and volunteering at the Family Promise homeless shelter.

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